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THE PLEGA GROUP OF COMPANIES

PRIVACY POLICY STATEMENT

(PLEGA HEALTHCARE PTY. LTD. ABN-14385440019)
(PLEGA SCOOTERS ABN-41089645992)
(PLEGA NEW ZEALAND LIMITED IRD-74196659)

Plega is a company committed to protecting the privacy of all individuals with whom it interacts. As such your personal information is respected and secured. This statement speaks for the entire Plega group of companies listed above and introduced in the future.

Plega is providing this statement in accordance with the Privacy Amendment (Private Sector) Act 2000 and the National Privacy Principles (NPP’s) which are set out in the Act.

By continuing to deal with Plega, you consent to the policies and practices described in this statement.

COLLECTION OF PERSONAL INFORMATION (NPP 1)

Plega collects various types of personal information such as: names, addresses, phone numbers, date of birth, occupation, licence numbers, employment referees, health complaints, credit card and finance details. Plega collects its information only by lawful means. The relevant information is most commonly collected directly from the individual. However, other methods of collection may include: telephone, facsimile, email, mail or via sales contracts, finance and employment application forms, resumes, business cards and so on. In some cases Plega may obtain information from a third party such as referral situations or publicly available sources on the Internet.

Plega may request personal information from customers, potential customers, potential employees, individual contractors, new and existing contacts or other sources.

Note: Plega does NOT collect, use, store or disclose any personal information from its website visitors.

USE AND DISCLOSURE OF PERSONAL INFORMATION (NPP 2)

Plega will only use the personal information obtained for the purpose of marketing, generating and processing sales, providing services, considering potential employees or potential customers or administering contractors of the business.

Plega will not disclose any personal information to any other parties unless the individual has consented or it has been a requirement of the law to do so.

Plega will only use this information for direct marketing purposes where:

  • It is impractical to seek the individual’s consent before that particular use;
  • All written direct marketing will provide Plega’s Privacy Officer’s address and contact details and an opportunity to cease receiving any future marketing communications;
  • The individual has not made a request not to receive any further direct marketing communication.

Plega’s use and disclosure of information collected prior to 21 December 2001 is exempt from this statement.

QUALITY OF PERSONAL INFORMATION (NPP 3)

Plega will make every effort to maintain the quality of the personal information it collects by ensuring it is accurate, up to date and complete at all times.

MAINTAINING SECURITY (NPP 4)

At all times Plega will endeavour to protect individuals personal details by ensuring they are kept free from misuse, corruption, unauthorised access, modification or disclosure. Plega will take all reasonable steps to destroy or permanently de-identify personal information no longer required.

OPENNESS (NPP 5)

Plega makes its policies on the privacy of individuals personal information outlined in this document available to anyone who requests it. It is an open statement about Plega’s management of the personal information it collects and uses.

ACCESS AND CORRECTION BY INDIVIDUALS (NPP 6)

Plega will do all possible to provide individuals access to their personal information if requested in writing. This request will be executed within 30 days. However, Plega is permitted to deny access to personal information in situations where
there is a threat to life;
there is an unreasonable privacy impact on other individuals;
it is a frivolous request;
there are existing/anticipated legal proceedings;
Providing access is unlawful or the information would prejudice enforcement/security activities.

Plega may decide to impose a charge to the individual requesting access to their personal information to cover the cost of verifying the request, locating, retrieving, reviewing and copying any material requested.

IDENTIFIERS (NPP 7)

Plega does not adopt a government agency identifier (e.g. Tax File Numbers) as its identifier of an individual.

ANONYMITY (NPP 8)

If it is lawful and practical to do so, individuals may chose not to identify themselves when entering into a transaction with Plega.

SENSITIVE INFORMATION (NPP 9)

Sensitive information such as details or opinions about an individual's health, religion, political stand, philosophical beliefs, criminal record, sexual preference or membership of professional, political, trade union or trade associations is considered to be sensitive information. As noted in the Act, sensitive information may not be collected unless required by law or if the individual has consented to providing the information. Only under these circumstances will Plega collect this type of personal information.

QUERIES & COMPLAINTS (NPP 10)

If an individual has a query or complaint regarding Plega’s management of their personal information please feel free to contact Plega’s Privacy Officer.

Contact details for Plega’s Privacy Officer are outlined below.

THE PRIVACY OFFICER

7 Jellico Drive, Scoresby VIC 3179
Phone: 03 9763 4844
If calling from outside Victoria: 1300 888 648
Email: info@plega.com.au

             
 
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